Privacy Policy

Last Updated: March 22, 2026

1. Information We Collect

1.1 Personal Information

When you register interest or invest through EqualPartners, we may collect the following personal information:

• Full name and contact details (email address, phone number, mailing address)
• Date of birth and nationality
• PAN (Permanent Account Number) and other tax identification numbers
• Bank account and payment information
• Income and net worth information
• Employment and professional details
• Investment experience and risk profile
• KYC (Know Your Customer) documents including identity and address proof

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Credit bureaus and financial institutions
• KYC verification agencies
• Background check providers (as permitted by law)
• Publicly available sources

2. How We Use Your Information

We use the information we collect for the following purposes:

• Investment Processing: To process your investment applications, manage your account, and provide investment opportunities
• Compliance & Verification: To verify your identity, perform KYC/AML checks, and comply with legal and regulatory requirements
• Communication: To send you transaction confirmations, account statements, investment updates, and important notices
• Risk Assessment: To evaluate your suitability for specific investment products and ensure appropriate investor categorization
• Platform Improvement: To analyze usage patterns and improve our website, services, and user experience
• Marketing: To send you information about new investment opportunities and services (with your consent)
• Legal Obligations: To comply with applicable laws, regulations, and legal processes

3. Legal Basis for Processing (for Indian Users)

We process your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you
• Legal Compliance: Processing is required to comply with SEBI regulations, RBI guidelines, and other applicable laws
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention and platform security
• Consent: You have provided explicit consent for specific processing activities

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing and banking services
• KYC verification and background checks
• Document management and secure storage
• Email delivery and communication services
• Analytics and website optimization
• Legal, accounting, and audit services

4.2 Regulatory and Legal Obligations

We may disclose your information when required by law or in response to:

• Requests from regulatory authorities (SEBI, RBI, tax authorities)
• Court orders, subpoenas, or legal processes
• Law enforcement agencies for investigation purposes
• Compliance with anti-money laundering (AML) regulations

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4.4 Investment Partners

We may share necessary information with investment partners, including Alternative Investment Funds (AIFs), developers, and co-investors, to facilitate your investment transactions.

5. Data Security

We implement robust security measures to protect your personal information:

• Encryption: All sensitive data is encrypted in transit (SSL/TLS) and at rest
• Access Controls: Strict access controls and authentication mechanisms limit access to authorized personnel only
• Secure Infrastructure: We use industry-standard cloud infrastructure with regular security audits
• Data Backup: Regular backups ensure data availability and disaster recovery
• Employee Training: Our team is trained on data protection and confidentiality obligations
• Third-Party Security: We ensure our service providers maintain adequate security standards

6. Data Retention

We retain your personal information for as long as necessary to:

• Maintain your active investor account
• Comply with legal and regulatory requirements (typically 7-10 years for financial records)
• Resolve disputes and enforce our agreements
• Support business operations and analytics

After the retention period expires, we will securely delete or anonymize your personal information, unless longer retention is required by law.

7. Your Rights and Choices

Under applicable data protection laws, you have the following rights:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your information (subject to legal retention requirements)
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw previously given consent for marketing communications

To exercise these rights, please contact us at privacy@equalpartners.in.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Enhance security and prevent fraud

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries outside India. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

• Standard contractual clauses
• Adequacy decisions by regulatory authorities
• Certification schemes and codes of conduct

12. Regulatory Framework

EqualPartners operates under the regulatory framework of:

• Securities and Exchange Board of India (SEBI)
• Reserve Bank of India (RBI) guidelines
• Information Technology Act, 2000
• Prevention of Money Laundering Act (PMLA), 2002
• Digital Personal Data Protection Act (DPDP), 2023 (when applicable)

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Grievance Redressal

In case of any grievances related to privacy or data protection, you may contact our Grievance Officer. If your concern is not resolved satisfactorily, you have the right to lodge a complaint with the relevant regulatory authority.